Sonder in the media

Apr 19, 2022

Woolies call out Sonder on the Today show

Natural disasters continue to impact the retail industry with stock shortages and abuse from disgruntled customers. On Nine’s Today show, Roseann Seery from Woolworths Group calls out Sonder’s support of a workforce in distress.

"Thankfully, Woolworths has a really great support network through Sonder, which is an app that we have 24/7 access to, and that provides the ability to talk to somebody if we're feeling a little down, or to get the right information so that we could deliver some helpful tips to our team, or to our family and friends..."

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Apr 15, 2022

Workplace aggression and lack of support

An exclusive in The Australian today reported some surprising statistics from Sonder’s latest research. 62 per cent of employees have experienced aggression from customers; 44 per cent from colleagues; and 35 per cent from managers. Disappointingly, employees reported receiving no workplace support after experiencing aggressive behaviour by their customers (42 per cent), colleagues (41 per cent), or their managers (48 per cent). These statistics highlight the need for business leaders to challenge their business models and look differently at how to solve these important issues.

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Mar 23, 2022

Woolworths partners with Sonder to support flood-affected teams

As communities battle extreme weather conditions, road closures, and low food supplies, Woolies CEO Brad Banducci ensures his team's physical and psychological safety is a key focus amidst the devastation.

“We are deeply appreciative of our team members during this time, whether in our stores, distribution centres, online hubs or out making deliveries.”

“To support our teams we have partnered with Sonder who can issue emergency updates and alerts to team members with the app in impacted areas. They are also able to provide emergency assistance to team members needing help,” said Banducci.

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Mar 8, 2022

Debunking the wellbeing measurement myth

The myth that organisations cannot measure wellbeing is largely because organisations “have not always clearly determined their wellbeing parameters, measurable attributes, and leading and lagging indicators - so it’s difficult to know how to measure wellbeing,” says Dr Jamie Phillips, Medical Director and Head of Member Support at Sonder.

Organisations have also “not always empowered their HR teams with the budget, digital tools and staff allocation to gather the quantitative - not just qualitative - data and insights needed for effective measurement.”

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Mar 4, 2022

Wellbeing myths that may be harming rather than helping

"The pandemic has fundamentally changed how employees work. Faced with mass departures and disengaged staff, it’s little wonder Australian companies are seeking innovative wellbeing initiatives in an attempt to attract, retain and get the best out of their employees. Yet, not all wellbeing initiatives are worthwhile. Some strategies could harm your company in the long term," says Craig Cowdrey.

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Feb 10, 2022

ACHS recognition: first technology company accredited to EQuIP6

Sonder was proud to be featured in the member spotlight for The Australian Council on Healthcare Standards (ACHS). As the first technology company to become accredited to their EQuIP6 Standards, we are thrilled to achieve this recognition and sit alongside some of the most advanced healthcare institutions in Australia.

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Jan 24, 2022

Beware burnout "cure" and other work wellbeing myths

OHS Alert, the premium news site for workplace safety and workers’ compensation practitioners, today featured Sonder’s evidence-based report, “5 myths of employee wellbeing”.

Our deep-dive report helps business leaders distinguish fact from fiction when it comes to employee wellbeing and strategies for long-term resilience.

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Dec 31, 2021

Customer hostility: our frontline retail workforces under fire

Recent research commissioned by Sonder found that too many retail workers are experiencing customer aggression. Six out of ten are harassed weekly, with COVID-weary shoppers resorting to physical violence, and verbal abuse when venting their frustrations.

“These numbers unfortunately do not shock us, as we ­receive requests for assistance directly from retail staff far too often.” says Craig Cowdrey said.

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Nov 24, 2021

PwC Tech Forum: fast growing tech companies

Sonder’s co-founder and CCO, Christopher Marr, was delighted to join PwC, Go1 and the Tech Council of Australia to share Sonder's evolution from a tech startup to a tech-enabled, healthcare company - now supporting almost half a million people across 90 countries.

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Nov 16, 2021

Google’s Digital Future Initiative

What an exciting day for Australia's tech industry, with Google CEO, Sundar Pichai, announcing a $1b investment in Australia's digital future! We're proud that Sonder's impact was called out in this important announcement:

“Australian startups are providing important digital services, like Sonder, which offers mental health and safety support to workers around the clock."

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Nov 1, 2021

Rethinking workplace mental health and wellbeing

Sonder’s new report with PwC Australia was featured today in The Australian: “Workplace mental health programs are no longer fit for purpose with psychological conditions due to the Covid-19 pandemic exceeding $20bn a year of lost productivity.”

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Oct 21, 2021

Fear and Greed podcast: interview with Sonder’s CEO.

According to Fear and Greed, “There aren’t many startups that can say they are making a meaningful difference to the lives of their customers. Sonder is one of those.”

Listen to the interview with co-founder and CEO Craig Cowdrey as he explains Sonder’s wellbeing and safety solution.

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Oct 13, 2021

Most innovative technology company

We are excited to win the technology category for the prestigious AFR BOSS Most Innovative Companies list 2021. This award is a testament to an outstanding team committed to the higher purpose of providing easier access to medical, safety, and mental health support.

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Oct 13, 2021

"Company to watch" award

We are grateful to have won today the “Company to watch” award in the Australian Growth Company Awards. “The judges were impressed by Sonder’s unique and fast-growing platform that demonstrates exceptional innovation and resiliency in the face of the COVID-19 pandemic.”

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Sep 1, 2021

Employment Hero webinar: Organisational wellbeing and safety

Sonder’s Chris Marr and Dr Jamie Phillips joined Ray Jaramis, Head of Wellness at Employment Hero, to talk through all things organisational wellbeing and safety - an important topic as we deal with the stress and uncertainty of lockdowns and working from home.

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Aug 30, 2021

“One to watch” according to Interbrand’s 2021 break-through brands

Sonder is proud to be listed as a “one to watch” - a brand that is changing the game. We agree - the services that employers need to provide their people are rapidly changing. And Sonder is stepping up with a unique solution for organisational wellbeing and safety support.

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Aug 23, 2021

Sonder supports hospitality staff

With many in the hospitality industry feeling the brunt of the pandemic, Albury's SS&A has recently deployed Sonder to provide 24/7 wellbeing support for their staff. "We recognised that we needed to provide our staff with an innovative and holistic system, not just another EAP" quoted Gerard Darmody, CEO.

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Aug 11, 2021

Sonder is proud to be a launch member of the Technology Council of Australia

Sonder shares the Tech Council’s vision for a prosperous and thriving Australia which harnesses the power of technology. The tech industry is critical to our economy - today and in the future, and we look forward to working together to help shape Australia’s digital future.

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Jul 13, 2021

NSW Government announce health support for people in isolation

The NSW Government has announced their partnership with Sonder, as part of a mental health support package for people in mandatory isolation. Sonder will provide around the clock wellbeing and mental health support, at the touch of a button.

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Jul 12, 2021

Healthy heads in trucks & sheds

Brad Banducci, Woolworths Group CEO, shares how Sonder has transformed the way staff seek support, for themselves and their families. With 24/7 help available for any issue they face, staff describe Sonder as “an angel in your pocket”.

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Jun 7, 2021

Three former public servants raise $16m

Founded in 2017 by former lawyer turned diplomat Craig Cowdrey and former Australian army officers Chris Marr and Peter Burnheim, the company combines technology with real-time responders to provide care to company employees in need.

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Nov 4, 2020

Launch of the Gidget perinatal support centre

To launch the Gidget Perinatal Support Centre: Powered by Sonder, we hosted The Hon. Bronnie Taylor, MLC alongside Gidget Foundation CEO Arabella Gibson. Sonder is proud to be partnered with Gidget - providing the right perinatal support, at the right time.

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Mar 24, 2020

The story of Sonder’s creation

In this episode of The Mentor Podcast, host Mark Bouris asks Sonder Co-founder, Christopher Marr, why purpose was such a strong motivator for the business and how Sonder is a disruptor with a conscience.

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