Elevate staff and student support
We improve student experience and retention rates by providing safety, medical and mental health support from the convenience of a smartphone app.
Our mix of technology and human support provides proactive care to keep your students and staff safe and healthy - whether they are on campus, at home or abroad.
The ripple effect
Traditional measures, such as progression rates, deferrals, satisfaction surveys and retention of students and staff, are important indicators of your organisation’s overall wellbeing, but there’s much more to the story.
Sonder is measuring the "ripple effect" of mental and physical health issues. We define this as the burden placed on staff and fellow students.
Early and proactive support
Early intervention in medical and mental health is proven to cost less, reduce impact and improve lives.
Sonder’s human centric approach is designed with early and proactive support at its heart. A recent survey indicated 70% of students would otherwise not have asked for help unless Sonder was available to them. Instead, they would be suffering in silence... exacerbating the personal impact and the ripple effect on those around them.
How Sonder is helping
our education clients
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Over 90% of UP Education students who have downloaded the Sonder app are using it regularly. This proves that students have been looking for extra support, particularly those from overseas needing help with the challenges of an unfamiliar, often lonely, city.
“New Zealand is known as a great place to study, and we attract high quality students from around the world. These students are entrusting us with their education. In return, we have an obligation to make sure that they are safe and that we are providing them with all the support we can. With Sonder, we are doing just that!”
Mark Rushworth
Group CEO, UP Education, NZ
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With Sonder, Kaplan Business School (KBS) can provide a holistic wellbeing and safety offering for their students. One that is easy to use, available 24/7, and covers all areas of mental health, physical health and safety. The partnership has decreased the dependence on KBS staff resources whilst giving staff and parents peace of mind.
“Sonder has been a vital safety net that provides wide-ranging support our students can access 24/7. Having experts in health and safety so readily accessible, via the app and in person, has allowed students and staff to breathe a sigh of relief.”
Alex Reeman-Clark
General Manager, Kaplan Business School
Overseas student support
Sonder is actively supporting universities and student accommodation providers for students who are in quarantine & isolation. Reviewed and vetted by health and education departments around Australia, the service is tailored to each student based on their needs, culture and our experience in assisting with hundreds of members during the COVID-19 pandemic.
The service provides mental health support and practical support in any language, around the clock - including daily welfare checks, triage of medical needs, and virtual counselling sessions.
Insights you can act on
We securely aggregate anonymised data enabling you to see current issues, learn from them, and prevent future problems from happening. And if serious issues appear, we immediately pinpoint their root cause to deliver efficient and effective reporting you can act on.
On and off campus support
On and off campus services are equally important in today’s world to ensure care for staff and students.
It’s time for an easily-accessible wellbeing ecosystem that puts people first.
